Why do business with US
PayCheap is Africa's best kept secret on sourcing electronic parts and accessories
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01
Quality
We sell premium quality electronic parts and accessories at a fraction of the price. How do we achieve this? Well, it's great you asked. Most of our products are not branded but we give you the sa ne great quality. We use good quality parts but without a brand. Our laptop batteries, for example, use the best quality cells which are similar to cells used in the original batteries. This is the same with our laptop chargers and other replacement parts we supply. We could have just sold these products with brands at 2 or 3 times the price but that will not be in line with our vision to make sure you "PayCheap".
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02
Low cost & Speedy Delivery
We pride ourselves in dispatching and delivering our products as fast as humanly possible and if there are any hiccups, we will communicate this with you. Don't get distracted by some not so pleasant reviews you may see online about us. Most of those customers have been converted into happy customers they are just lazy or forgot to remove the negative reviews.
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03
Hassle-free returns/refunds
We provide you with a 6 months warranty on all our products and all our suppliers are well aware of this. If you are not happy with your purchase, you can return the item back to us within 7 days and in the original packaging. We will refund you with no questions asked either in cash or give you store credits to buy something else. The choice is yours!
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04
Knowledgeable Staff
We have very knowledgeable staff across all the product categories we offer. They are always ready and happy to assist you with any questions you have with your existing products, making an order or simply advise on making a purchase decision. Our service centres have been specifically introduced for this purpose. Visiting any of our service centres will enable you to get technical as well as product and purchase advice. The ultimate goal is for you to get advice from a service champion with the best knowledge on the issue you are facing irrespective of where you are.
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05
Vision
PayCheap seeks to assist customers in search of replacement parts and accessories for their electronic devices. We create exceptional value for our customers not just in the form of lower prices but through quality products and good customer service.
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06
Mission
In our quest to meet our customer's needs, we have partnered with sellers all over the country who supply electronic parts and accessories in various categories. These suppliers have been carefully vetted during the application and onboarding process and we continuously monitor them to make sure our customers are receiving the best quality products and service. To be more accessible and stay closer to our customers we are actively extending our network of service centres around the country. It is our hope that through our suppliers and network of service centres we can continue to delight and surpass our customer's expectations.
